Oakmere.ai — Privacy Notice

Last updated: 7 October 2026.

Francis Donohue, trading as Oakmere, of Kilnhurst, Sandy Road, Rush, County Dublin, K56 TX95 (“Oakmere”, “we”, “us”), is the controller of personal data processed through oakmere.ai and assess.oakmere.ai, except where another provider acts as an independent controller for its own service. Contact: francis@oakmere.ai.

What the service is for

Oakmere provides business decision support. You can describe an operational problem, complete a structured assessment and, if you choose, purchase an Opportunity Brief or Business Case Qualification. Please use aggregated business information and role names rather than personal or sensitive data.

Information we process

• Assessment content: the business problem you describe, questionnaire answers, selected country/currency and generated assessment state.
• Paid-service information: payment status, Stripe references and the email used to deliver a paid report, purchase confirmation and secure recovery link. For Business Case Qualification we also collect your name, work email and optional organisation.
• Optional analytics: if you consent, anonymous session-level events such as page views, assessment start/completion, checkout progress, source/campaign parameters and country-level location. Oakmere analytics does not store your raw problem description or questionnaire answers.
• Optional LinkedIn measurement: if you consent, Oakmere loads the LinkedIn Insight Tag for campaign measurement and attribution.
• Optional service improvement: if you choose to allow it, a completed assessment may contribute a privacy-minimised structured learning record. It contains categories and bands, not raw problem descriptions, free-text answers, names, emails or payment details.

Why we process it

• To provide the assessment and paid services you request, including steps taken at your request before entering a contract and performance of the contract.
• To keep the service secure, prevent abuse and administer customer cases, based on Oakmere's legitimate interests in operating a safe business service.
• For first-party analytics and LinkedIn measurement only where you have given consent. You can change these choices at any time using Privacy choices.
• For privacy-minimised service improvement only where you choose to allow it. You can change that choice at any time; raw assessment text is not retained in the learning record.

Cookies and device storage

Essential storage is used to keep the assessment working and remember your privacy choices. Oakmere analytics storage is not created until you allow analytics. The LinkedIn Insight Tag is not loaded until you allow LinkedIn measurement. Declining either choice does not prevent you from completing or purchasing an assessment.

AI-assisted processing

Oakmere uses an OpenAI API model to help interpret descriptions, classify opportunities, choose relevant follow-up questions and draft narrative. Financial calculations, thresholds and payment controls are handled by Oakmere code. Do not enter passwords, payment-card details, patient data, confidential source documents or personally identifiable employee/customer information.

Payments

Stripe processes card payments. Oakmere does not receive or store your full card details. Stripe may process payment information as an independent controller under its own privacy terms.

Retention

• Encrypted paid-report assessment snapshots and secure recovery links are designed to expire after 30 days.
• Business Case Qualification operational cases are retained for up to 180 days from the most recent case activity unless a longer period is required to resolve the engagement, a dispute or a legal/accounting obligation.
• Marketing attribution retained with your marketing consent is limited to 90 days.
• First-party analytics is retained only for service measurement and is periodically reviewed and removed when no longer required.
• Structured learning records are created only when you allow assessment learning. They are periodically reviewed; deleting the assessment also requests deletion of its linked learning record where present.

Providers and international transfers

Oakmere uses service providers including Netlify for hosting/server execution, OpenAI for AI-assisted reasoning, Stripe for payment processing, Resend for transactional report-delivery email and LinkedIn where you consent to marketing measurement. These providers may process data outside Ireland/EEA. Where required, transfers are handled using the provider's applicable contractual and legal safeguards.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction or objection, and you may withdraw consent at any time without affecting processing already carried out. You may also complain to the Irish Data Protection Commission. To exercise a right or ask a privacy question, email francis@oakmere.ai.

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